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General Questions Popular Questions for Shop Owner
"Own your shop just second"
What is Billionmall?

Billionmall is the largest E - Market Place in Australia. We provide the convenience to both of customers who are seeking for a varieties of shopping online and SMEs customers who would like to expand their market and target. Our customers can access to us via www.billionmall.com or www.billionmall.com.au.

How to shopping with Billionmall?

You can shop through our Mall where is the centre of the hot and new release products from many shops for your selection. After you select interesting product, you could be particularly redirected to the shop website where you can find out more details about product, other products from this shop, shop details, and shopping steps.

For the shopping steps, we required your login as a member which neccessary for billing and shipment.

What are the main categories of goods in Billiomall.com.au?

Book Hobby
Business Home Ware
Camera Mobile Phone
Ca Mom and Kid
Collection Music
Computer Office Accessory
Electronic Pet and plant
Fashion Real Estate
Food and Drink Sport
Game Travel
Gift Watch
Gift Other


How to use the serach function?

You can search for the products by using the key words to search through the product name and product description with the search tool on Billionmall

What kind of goods are prohibited in Billionmall?

According to the laws and billionmall policy. please see more information at Billion mall Policy

How to Contact Billionmall?

You can contact us via:
General Support: Admin@billionmall.com.au
Technical Support: TS@billionmall.com.au
Sale Support: Sale@billionmall.com.au
and you could experience our world class services.

How can I get Free! Shop registration?

After registration process, you could have your own shop without fees. You will get the full right control management on your shop and you can add the products up to 50 items in the first month.
In your second month, we will send the email to invite you to join us with our quality and flexible packages.
No worried, if you have just started your business or focus on small range products, you can use our free-package! which provide you ........

How to register to be the Shop Owner with Billionmall?

You can register with a few steps from the portal of registration that we provide on our website.
Go to register

How can I start?

We offer 3 easy steps! to be the Shop Owner
1. Completed friendly registration form.
2. Activate and confirm your registration.
3. Setup your own shop configuration with the provided powerful control panel.

Is that complicated to setup your own shop?

Not at all, you just follow step by step to setup your own shop.

What are the products and services Billionmall provided?


We provide the varieties of packages and services
	For the "Store Packages", we offer 4 classes of packages
		- Free Store Package
		- Bronze Store Package
		- Silver Store Package
		- Gold Store Package
		(to see more details: Packages)
	
	For other services, we offer
		- Banner design and development.
		- Advertisement in Billionmall
		- Logo design and development.
		- Domain name registration.
		(to see more details: Services)
How long is the shop effective?

We can say IMMEDIATELY! after you completed the registration step.

Can the Shop Owner manage and add new own categories?

The management features are the main of our outstanding features which included the category management. You can add new own categories and also fully control.

How to join with Billionmall? If my domain name already existed.

We understand business and owners, we have already provide the solutions for the special cases and conditions from you based on our flexible pakages. If you already have your own domain name, you can absolutely join with us.

Does Billionmall participate in procurement step?

We can say that we are the solution provider. We do not participate in the procurement process that should be under the shop owner's control.

How can the Shop Owner check the reports and
What kind of report Bilionmall.com provided?


One of the management features, we provide the "Reports" which help you manage your store easier.

Why can not I received the email activation from Billionmall.com.au?

The mail service providers have the spam mail filtering feature that possibly effect to the email confirm from Billionmall